Contact Me

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More About the Store

  • Who is Caro Bertorelli?

  • Is this an official Nu Skin Website?

  • What's your favorite product?

It's me! 👋 I’m a computer science, geek, and Nu Skin Brand Representative passionate about making technology and wellness simple for everyone.
Through this store, I share curated skincare and smart beauty tools that are part of my daily routine—helping you feel confident, connected, and ready to build the life you want, one smart choice at a time.

No. This is my personal storefront as Brand Representative. All products are authentic and ship from Nu Skin’s official warehouses.

Beauty Focus Collagen+ (skin, hair, nails and +)

This one is non-negotiable. I’ve seen major changes in my skin texture, glow, and even joint comfort. It’s sugar-free, tastes great, and it’s one of the most advanced collagen blends out there — with elastin peptides and lutein for antioxidant protection.

Read More
Colágeno de enfoque de belleza +

My Promise

  • Official Nu Skin Products Only

    Every product you see here is 100% authentic and comes directly from Nu Skin — no replicas, no middlemen.

  • Personal Support, Not Robots

    Got questions? You’re talking directly to me. Whether it’s tech advice or skincare help, I’m just one message away

  • Exclusive Offers Weekly

    I create weekly deals just for my community — always fair, always real, and often better than what you’ll find elsewhere.

  • Real Life, Real Care

    This store is run with heart, not by a corporation. I test what I sell, and I care about your experience from first click to final result.

  • A Little Gift, Just for You

    Every order from my shop comes with a small surprise — hand-picked by me to make your unboxing extra special. Because you deserve more.

FAQs

Are all your products from Nu Skin?

Yes — the only products available for purchase on this site are official Nu Skin items. However, you may also find some of my favorite tech tools or wellness gadgets recommended throughout the site. These are not sold directly here, but you can easily get them through the affiliate links provided.

How do I know which skincare line is right for me?

Feel free to reach out via the Contact page or DM me on Instagram @carobertorelli. I’ll be happy to guide you based on your skin type and goals.

Are your beauty devices included in the Nu Skin warranty?

Absolutely. All Nu Skin devices purchased through this site are covered by the full manufacturer’s warranty and customer support—handled directly by Nu Skin.

Orders & Shipping

Where do you ship from?

Most orders are processed through Nu Skin’s official U.S. fulfillment center and shipped directly to your address.

However, select special offers and a few of my personal go-to products may ship from my own small stock — allowing me to offer you a better price and faster delivery when possible.

How long will my order take to arrive?

Standard delivery in the U.S. usually takes 5 – 10 business days. You’ll receive a tracking number once your order is processed.

Is shipping free?

Yes! All orders over $80 ship for free within the U.S.

Do you offer international shipping?

Nu Skin operates in over 50 countries, and products are sold and distributed locally in each region to avoid international shipping costs and customs fees.

Currently, I offer local distribution in the United States and Venezuela. I’m actively working on expanding this model to more countries soon.

✨💥 Interested in becoming a local partner or distributor? Feel free to message me — I’d love to chat! 💥✨

Payments & Discounts

What payment methods do you accept?

I accept major credit cards, PayPal, Apple Pay, Amazon Pay, Shop Payment and Google Pay.

Do you offer discounts or promotions?

Yes! I run special offers every week, and there’s always one active. Right now, you can get 10% off your first order just by subscribing to my email list. Be the first to know about exclusive bundles, flash deals, and more.

Can I use a Nu Skin discount code here?

No. This store is independently operated by me as an official Nu Skin Brand Affiliate, so external discount codes won’t work here. But don’t worry — I always have a better or similar offer running just for you, directly through my site or email list.

Returns & Support

Can I return a product if I change my mind?

Yes, unopened products can be returned within 14 days of delivery. Please check our Return Policy for full details — and don’t hesitate to contact me so I can guide you through the return process.

What if my item arrives damaged or I received the wrong product?

Oh no — I’m so sorry about that! 😖

We’re all human, and mistakes can happen. And since the packages aren’t hand-delivered by my kids (as much as I wish they were 😅), I can’t promise perfection every time — but I can promise to make it right.

Just contact me (chat, form, email, instagram, etc) with your order number and a few photo, and I’ll take care of it right away. 😀

Can I cancel or modify my order?

If your order hasn’t been processed or shipped yet, I'll do my best to assist.

Contact me as soon as possible.💋